Warranty Policy
At PLUS Racing, we believe in excellent customer service! We keep our customers posted with every possible manner without hiding much. We have provided detailed answers to the most common questions that often come to your mind while buying or using our products.
PLUS Racing offers 2-year warranty on all of its leather suits and gloves. This includes broken parts (zippers or external armor), faulty material and integrity of the stitching prior to crash or fall. The warranty does not apply to tearing or holes in the garment/gloves against usage or if the zippers are broken in case of external influence (broken teeth in case of improper hanging). Due to the nature of the sport and the fact that every crash is unique, no manufacturer can warranty against crash damage. Hence, There is no warranty cover in case of crashed suits and gloves. Please, consider leather is a natural product which can be subject to fluctuations. Leather, fabric or material colors can also fade after time due to heavy exposure/usage in sunlight so there wis no any warranty cover in any such case. Graphics printed over surfaces that rub off regularly have great chances of peeling off. Those areas include lower belly, knees and butt. Hence, there is no warranty cover in case graphics come off after regular usage.
PLUS Racing Gear will pay for all fixing/repairing costs if the fault appears in case of normal usage. Fixing can be done with any local leather shop or PLUS Racing recommended tailors. In any such case, shipping to the shop or tailor will be covered by the customer.
For any further information related to the above, please write us at: sales@plus-racing.eu
Any product made out of real leather needs care. Leather is a natural skin which can be subject to fluctuations. Exposure to sunlight, moisture/wet conditions, dirt accumulation, body salts etc are all the key factors that can effect your leathers. Whether you use cowhide leather or kangaroo leather, care is a must! Here is what can possibly happen due to those factors and how you can prevent that:
Sunlight – Sun can cause drying to occur on almost any type of leather as sunlight slowly evaporates the natural oils in the leather. When the leather gets dry, it will stiffen and begin to crack. Leather will also become discolored if you spend too much time in the sun just like it does to your skin. Use a good-quality leather conditioner on your leather suit/gloves after every weekend of riding or before placing it in closet for long time. Regular cleaning and conditioning can help prevent leather sun damage. Always check the care label on the garment.
Moisture – Moisture is usually considered enemy of the leather. When leather gets wet, the oils in the leather bind to the water molecules. As the water dries and evaporates, it draws out the oils with it. The leather’s loss of natural oils causes it to lose its supple quality and turn brittle. If left untreated, bad stuff starts to take place including the harboring of bacteria and rotting of the hide from within the pores. Dry your leathers as quickly as possible using any recommended electric/portable drying hangers following use and never store your leathers in a bag or closet while damp.
Salt – Another silent killer that quietly damages your leathers. Human body makes lots of salt and distributes it directly to your leathers every time you sweat. Leather itself contains residual salt due to usage of salt during tanning process. When the salt gradually starts to seep on the leather, it will dry up the material and cause cracks and splits. Removing the salt from the leather is vital to keeping the leather or suede supple and soft. Leaving it untreated could cause damage to the leather surface and eventually weaken up its structure. This could also result in tearing of leather panels during usage or crash. Use appropriate leather salt removal products by following the instructions carefully.